It’s difficult to reach your business goals if you don’t have the right materials and/or the information to help your business reach the success it’s capable of. These four competitive marketing strategies is the information needed to produce an extremely successful business. Continue reading “2018 – More customer focused than ever”
Think quick. In 10 seconds, can you list the 5 key benefits you offer your customers?
I bet you said “Yes”. But are you sure you listed benefits? If you’ll bear with me for another 10 seconds, I’d like to test out a theory on you.
I came across this fantastic Infographic and decided to share this, because it fits perfectly into our atrium. Picking up the mayor skills like Empathy, Honesty and Attentiveness but also scratch on Product knowledge, Work ethic and Self-control.
You could answer the question “What is Customer service” by saying that it is about “exceeding” the expectations of the client, not just “satisfying” them. This is not just about the product or service that you are selling; it’s about looking after the people buying them from you too…
A blog, short of web log, is an interactive web-based journal that encourages participation from viewers. It looks like and does everything a website does and more! A blog serves as an excellent supplement to your website and other marketing efforts.
The Internet offers your company whatever it may be; the greatest communications device available- simple, inexpensive , comprehensive – technically and cost effective that is simply underutilized and the simple benefits understood by most organizations in their marketing and service plan scope .
Building long term relationship with your customer is the single most important thing you can do for your business. Working in Customer Service myself, I don’t even need to pick a single company to demonstrated all the benefits for establishing customer loyalty. There are many factors involved in the process and you have to establish that customer service is not something a department does, every single person represent the company and in the digital age with were a single comment on twitter can end a career you have to be aware that everybody is on board. Creating a customer base is particularly important, but once your customer gets loyal, everything changes.